Not every visitor understands your website

That’s why live chats get businesses in Basingstoke more customers 

Get things moving

Find out about managed services for; Live Chat & Lead Generation

When you finally re-open for business - could 'live chat' reassure customers to: visit... meet... book... buy... refer... pay?

Read how companies chatting on-line experience dual benefits – not only does website chat reassure customers, but it helps drive sales too.
Read the blog

It could be 10 o'clock at night or 7 in the morning!

WE ANSWER FOR YOU - live web chat, text, email, ring-me and lead follow-up services that prompt faster sales engagement and up to 48% more leads from web traffic.

If you're looking to generate maximum sales, talk to us about our lead generation services.

Over 12 years' we've conducted almost 2 million live B2B conversations. We've seen how customers chatting with our teams are more likely to buy with a 20% higher average order value and 98% satisfaction rating.
Why now?

LIVE WEB CHAT
Puts live agents on your site

Trusted by global brands

"Their multilingual agents raise peoples’ perception of the SugarCRM Brand – Their Professionalism tells our prospects that we’re serious about initiating contact. Having someone represent you who knows how to pose the right questions, to extract valuable information and then use that to generate interest – that’s the voice we want for our company.”

Senior Director of Marketing, SugarCRM

Local UK teams are on stand-by, with experience of 18+ industries
Our remit is to make your customers feel like they’re the only ones on your site

We prompt 1-1 chats online to increase return visits by 34% with 98% customer satisfaction

One focus 

Be everywhere your customers are
Our Services

LIVE WEB CHAT
Puts live agents on your site

We prompt 1-1 chats online to increase return visits by 34% with 98%  customer satisfaction

SOCIAL ENGAGEMENT
Puts live agents on your social sites

We monitor social networks to push brand confidence & endorsements


LEAD GENERATION
Feeds qualified leads to sales teams 

We offer outbound calling as a service to put qualified meetings in diaries for sales teams

Jump-start your success with tips from our latest blogs

6 Essential Elements for a Winning Sales Pitch
By Naomi Campbell July 10, 2020
Finding ways to improve your sales pitch is always worth the time. Here’s our winning formula – perfected after analysing 500+ sales calls. Learn the 6 Essential Elements of a Winning Sales Pitch.
Lead follow-up and lead generation in a Covid-19 world
By Naomi Campbell July 3, 2020
If you’re relying on desk-based sales teams to make effective lead follow-up calls, how can they get the right tone for a better call outcome? This blog shares a winning formula for first customer calls to put lead generation on track.
Sales Enablement for B2B Lead Generation
By Naomi Campbell June 30, 2020
B2B chat is the easiest tool to get wrong - according to corporate marketers - whether used on websites, webinars, social forums or a sales persons WhatsApp account. As you equip your sales teams for the new on-line journey, this blog introduces the importance of empathy in B2B chat etiquette. Sales Enablement for B2B Lead Generation
Re-opening face to face with customer confidence after a Covid19 lockdown
By Naomi Campbell June 24, 2020
When your company re-introduces face-to-face services, how will you inspire customer confidence? Read how companies chatting on-line experience dual benefits – not only does website chat re-assure customers, but it helps drive sales too.
Gone are the days of  enquiry lines being important. Web visitors want responses at their fingertips
By Naomi Campbell June 8, 2020
More often than not, calls and posts coming-in to your business originate on a mobile phone. But what if that user wants to reach you instantly without making a call? This article shares 5 tips to maximise instant engagement opportunities through: text, email, live chat, call-me buttons and social sites.
Which pages need live chat most on a website?
By Naomi Campbell June 8, 2020
If we're cautioned about putting live chat on every page of our websites - where should it go? This article highlights four types of web page where chat services work well. Whether you're setting-up a new online attendant service or tweaking an existing one, it's worth mapping your objectives with the page recommendations here to see if you're aligned.
There's an increasing need for live B2B chat on corporate websites as more people visit via mobile
By Naomi Campbell June 6, 2020
This year '000s of companies have deployed live website chat on their corporate sites. Should you add advisers and chat bots to yours? This blog discusses the business benefits of B2B live chat engagement. Read 5 best practice steps to start, run and optimise a live chat service on your website. Consider the option of outsourcing to a chat services agency who knows your industry.
Not everyone gets what you do...

So let's get chatting

Contact us:  +44 (0) 1256 853 357

UK Head Office: Belvedere House, Basing View, Basingstoke. RG21 4HG U.K.
US Head Office: 2045 Hallmark Drive, Suite 5, Sacramento, CA 95825, U.S.

Website-chat.com is a B2B Lead Agency Service