Not every visitor understands your website
Not every visitor understands your website
That’s why live chats get businesses in Basingstoke more customers
Get things moving
Get things moving
Find out about managed services for; Live Chat & Lead Generation
When you finally re-open for business - could 'live chat' reassure customers to: visit... meet... book... buy... refer... pay?
When you finally re-open for business - could 'live chat' reassure customers to: visit... meet... book... buy... refer... pay?
Read how companies chatting on-line experience dual benefits – not only does website chat reassure customers, but it helps drive sales too.
It could be 10 o'clock at night or 7 in the morning!
It could be 10 o'clock at night or 7 in the morning!
WE ANSWER FOR YOU - live web chat, text, email, ring-me and lead follow-up services that prompt faster sales engagement and up to 48% more leads from web traffic.
If you're looking to generate maximum sales, talk to us about our lead generation services.
Over 12 years' we've conducted almost 2 million live B2B conversations. We've seen how customers chatting with our teams are more likely to buy with a 20% higher average order value and 98% satisfaction rating.

LIVE WEB CHAT
Puts live agents on your site
Trusted by global brands
Trusted by global brands
"Their multilingual agents raise peoples’ perception of the SugarCRM Brand – Their Professionalism tells our prospects that we’re serious about initiating contact. Having someone represent you who knows how to pose the right questions, to extract valuable information and then use that to generate interest – that’s the voice we want for our company.”
Senior Director of Marketing, SugarCRM
Local UK teams are on stand-by, with experience of 18+ industriesOur remit is to make your customers feel like they’re the only ones on your site
LIVE WEB CHAT
Puts live agents on your site
LIVE WEB CHAT
Puts live agents on your site
We prompt 1-1 chats online to increase return visits by 34% with 98% customer satisfaction
SOCIAL ENGAGEMENT
Puts live agents on your social sites
SOCIAL ENGAGEMENT
Puts live agents on your social sites
LEAD GENERATION
Feeds qualified leads to sales teams
LEAD GENERATION
Feeds qualified leads to sales teams
We offer outbound calling as a service to put qualified meetings in diaries for sales teams
Jump-start your success with tips from our latest blogs

B2B chat is the easiest tool to get wrong - according to corporate marketers - whether used on websites, webinars, social forums or a sales persons WhatsApp account. As you equip your sales teams for the new on-line journey, this blog introduces the importance of empathy in B2B chat etiquette.
Sales Enablement for B2B Lead Generation

More often than not, calls and posts coming-in to your business originate on a mobile phone. But what if that user wants to reach you instantly without making a call? This article shares 5 tips to maximise instant engagement opportunities through: text, email, live chat, call-me buttons and social sites.

If we're cautioned about putting live chat on every page of our websites - where should it go? This article highlights four types of web page where chat services work well. Whether you're setting-up a new online attendant service or tweaking an existing one, it's worth mapping your objectives with the page recommendations here to see if you're aligned.

This year '000s of companies have deployed live website chat on their corporate sites. Should you add advisers and chat bots to yours? This blog discusses the business benefits of B2B live chat engagement. Read 5 best practice steps to start, run and optimise a live chat service on your website. Consider the option of outsourcing to a chat services agency who knows your industry.
Not everyone gets what you do...
So let's get chatting
Contact us: +44 (0) 1256 853 357
UK Head Office: Belvedere House, Basing View, Basingstoke. RG21 4HG U.K.
US Head Office: 2045 Hallmark Drive, Suite 5, Sacramento, CA 95825, U.S.
Website-chat.com is a B2B Lead Agency Service