LIVE Web Response Services
LIVE Web Response Services
Whether you’re taking a first step on the live chat journey, or wanting to improve an existing strategy, we’re here to help.
Today, we're seeing more and more companies tool-up to make 'instant chat' available on customer screens; on corporate web sites; at webinar events; on social site forums... Places where buyers can engage on-demand.
If your chat widget pops on screen, you need to be ready to answer because chat means ‘chat’ – it’s not a message taker
We're ready when your customers are.
It could be 10.30 at night or 7.30 in the morning...
We don’t just gather names and email addresses; the prospects we talk with are engaged in a value-based conversation each time. It means they're more likely to buy with a 20% higher average order size because the right expectation is set from day 1.
Our remit is to make your customers feel like they’re the only ones on the site.
WEB CHAT OUTSOURCING SERVICES
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LIVE WEB CHAT OUTSOURCING - People & ProcessList Item 1
Live Chat Handling for Sales
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Customer enquiry desk assistance
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Live Chat Handling for Support
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Brand guarding and audience safety moderation.
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One-off Chat Projects
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Live Chat Overflow